We’re Here to Make It Right

At Glovesora, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.

Return Policy

You may return most new, unused items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

To initiate a return, please follow these steps:

  1. Contact Us: Email us at returns @glovesora.com within 30 days of receiving your order. Please include your order number and the reason for the return.

  2. Return Authorization: Once your return request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and return instructions.

  3. Pack Your Item: Securely pack the item(s) in the original packaging, including any accessories, manuals, and documentation that came with the product.

  4. Ship Your Return: Ship your return package using a trackable shipping method. We recommend using a carrier that provides tracking and insurance.

  5. Refund Process: Once your return is received and inspected, we will issue a refund to your original method of payment within 7-10 business days. You will be notified via email once your refund has been processed.

Please note the following:

  • Returns must be in new, unused condition with the original packaging intact.
  • We reserve the right to refuse returns that do not meet these criteria.
  • Original shipping charges are non-refundable, except in cases where we have made a shipping error.

Exchange Policy

If you need to exchange an item for a different size or color, please follow the return process outlined above for the item you wish to return. You can place a new order for the correct item at any time.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at returns @glovesora.com. We will work with you to replace the item as quickly as possible.